• Within 15 days of your purchase from, you can submit a return for eligible items in exchange for store credit. Your product must be in its original, unused, and unopened condition to be returned, unless there is a manufacturer defect.
    • Store credit will only be applied to the original account used for purchase.
    • You are responsible for return/exchange shipping costs.
    • Please emailreturns@com to initiate a request for a store credit refund.
    • You will receive a confirmation email when your account has been credited.
    • Our return policy only applies to products purchased directly from our website.
    • If purchased from a third-party vendor, please refer to their return and exchange policy.
    • Items to be returned must be postmarked and sent back within 15 days of receipt. Unfortunately, we are unable to accept any product received after 15 days.

    Exclusions and Final Sale Items: ​

    • All beverages, snacks, and merchandise​
    • Limited-edition items​
    • We do not accept returns on purchases made through retail locations​

    All orders placed using a discount, rewards points, or during a promotion (i.e. Black Friday promo, BOGO deals, etc.)​

    International returns: Customers are responsible for return shipments and costs. We will issue store credit for the return once we receive the item(s) back at our warehouse. Once you have dropped off your item(s) with the shipping carrier, please be sure to reach out to our Customer Service Team at with your package’s return tracking number. We do not assume responsibility for reimbursement or compensation of returned packages lost in-transit.


  • V Plus only utilizes the U.S. Postal Service. International and Canadian orders are not permitted. We ship most orders within three (3) business days after the order has been placed. Orders are shipped Monday – Friday only.
  • NOTE: We do not ship to P.O. boxes.



  • The accepted methods of payment are credit card (i.e., Visa, MasterCard, American Express) iYap Liquid Cash and PayPal. Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason, your credit card will be refunded.